{"incidentMessageCollection":{"items":[{"sys":{"id":"4XIPFkovzKZlRJDMlwEhvX"},"title":"Settlement delay for a subset of transactions processed through HDFC Bank","date":"2026-09-22T15:33:11.859Z","resolved":false,"systemAffected":"SETTLEMENT_PAYOUT","severity":"GREY","downtimeDuration":null,"downtimePercentage":null,"incidentStatusCollection":{"items":[{"__typename":"IncidentStatus","sys":{"id":"1UlHY3Fofu4sTOicgJsybV"},"description":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"We have identified a technical issue starting on September 17, 2026, resulting in a settlement delay for a subset of transactions processed through HDFC Bank between September 17 – 21, 2026.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"As a result, a subset of customers might experience a delay in receiving their settlements. The delay timeframe is currently unknown as the incident is still ongoing.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Adyen engineering teams are already engaged and working with HDFC Bank to resolve the issue.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Please note that only HDFC Bank transaction settlements between September 17 and 21, are expected to be delayed. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"We will provide an update as soon as we have more information.","marks":[],"data":{}}],"data":{}}]}},"status":"IDENTIFIED","date":"2026-09-22T15:33:11.859Z"}]}}]}}